MUSEE PLATINUM TOKYO

MUSEE PLATINUM TOKYO

Pros: Attractive price
Cons: Availability of slots, service

I have read several good reviews of it and decided to sign up for their underarm package in Jan 2011, with Centrepoint outlet. They offer an attractive price, as compared to its competitors. The only close competitor is Regina (not sure if they are sister companies)...

They have 3 outlets:
- The Centrepoint
- PARCO Millenia Walk
- Plaza Singapura

I paid for S$138 for the package. Before signing the contract, I was told that each package is unlimited for lifetime, and offers the following without additional charges:
1st year: 6 sessions (1 session every 8 weeks)
Subsequent years: 4 sessions/yr

- If you are referred by a friend, you can state the membership number of your friend, and each will be entitled to a free upper lip hair removal treatment.

- If you sign up for a large part package, you will be able to get the underarm package for free. If you have already paid for the underarm package, they will refund you the amount that you've paid.

The same staff served me for my first 2 sessions.. Her service was great, very patient. However subsequently, I was served by different staffs, they seem to be in a rush.. less patient, less gentle.
Booking an appointment became a hassle. After each session, customers will go to their counter to book an appointment. However, they do not have available evening slots until 10 weeks. The time gap between each session keeps increasing. In November, they only have available evening slots in February (it is my 5th appointment).

The reason why they do not have available slots is due to their promotions with deal websites such as Groupon to increase their profit. However, they do not have capacity to take so many customers due to their limited number of rooms per outlet.

881 deals sold in Groupon: "$100 for Unlimited Sessions (Lifetime) of Underarm Hair Removal + $200 Voucher at MUSEE PLATINUM TOKYO (Worth $388)".


Conclusion:

I feel that for what I paid, this is still worth it as I am able to go to several sessions. However, I have a feeling that in my 2nd or 3rd year from the contract, the time gap might increase to 4-5 months. They might block several slots each day, for their new customers or customers who sign up for other packages, which are charged by session.

I would not say this is a very bad choice, but DO NOT believe everything that they say, about the sessions that we are entitled to each year, and that it is unlimited. I am considering if I should also sign up with Regina to shorten the time gap between each session (toggle between the 2).